General Hotel Policy – Artina & Artina Nuovo

Welcome to Artina & Artina Nuovo, where hospitality is based on comfort, quality, and guest service. Below, you will find our hotel’s general policies to ensure a pleasant and seamless stay.

Check-in & Check-out Hours

  • Check-in: From 15:00 onwards.
  • Check-out: By 11:00.
  • Late Check-out: Available upon request, subject to availability, and may incur an additional charge.

Children & Extra Beds

  • Children are welcome (additional charges may apply).
  • Baby cots are provided free of charge (subject to availability).
  • Extra beds are available upon request and may incur an additional charge.

Pet Policy

  • Pets are allowed only upon request, depending on the availability of specific rooms, and additional charges may apply.

Quiet Hours

To ensure the comfort of all guests, please respect the following quiet hours:

  • Summer season (April 1st - September 30th): 15:00 - 17:30 & 23:00 - 07:00
  • Winter season (October 1st - March 31st): 15:30 - 17:30 & 22:00 - 07:30

Housekeeping & Sustainability ♻️

Help us protect the planet!

  • Daily housekeeping service.
  • Towel & linen change every 3 days to reduce water and energy consumption.
  • If you require an earlier change, please inform the reception.

Thank you for supporting sustainability!

Liability & Security

  • The hotel is not responsible for the loss of personal belongings.
  • We recommend using the in-room safe (where available).
  • Guests are responsible for any damages caused to the room or common areas.

Accessibility & Parking

  • Free limited (open) parking is available within the hotel premises.
  • The hotels are accessible to guests with limited mobility. For more information, please contact us.
  • Artina Nuovo: 100% accessible.
  • Artina Hotel: Partially accessible.

Smoking Policy

  • All indoor areas of the hotel are non-smoking.
  • Smoking is allowed only in designated outdoor areas.

For any questions or additional information, please do not hesitate to contact us. We look forward to welcoming you at Artina & Artina Nuovo and offering you an unforgettable experience!

Espa